Privacy Notice Summary

Plain English explanation from The Eston Surgery

Your data, privacy and the Law and how we use your medical records

This practice handles medical records according to the laws on data protection and confidentiality.

We share medical records with health professionals who are involved in providing you with care and treatment. This is on a need to know and event by event basis.

If your haven't opted out, some of your data is automatically copied to the GNCR or Great North Care Record, SCR -Shared Care Summary Record for direct patient care.

We share your data via the Medical Interoperability Gateway (MIG)a secure gateway for urgent and emergency care including out of practice hours for direct patient care on a need to know and event by event basis. 

Data about you is used to manage national screening campaigns such as Flu, Cervical cytology and Diabetes prevention.

Data about you, de-identified, is used to manage the NHS and make payments.

We share information when the law requires us to do, for instance when we are inspected or reporting certain illnesses or safeguarding vulnerable people.

Your data is used to check the quality of care provided by the NHS.

Why do we collect information about you and how we use this?

Health care professionals, who provide your care, maintain records about your health and any treatment or care you have received previously (e.g. NHS Trust, GP Surgery, Walk-in clinic, etc.). These records are used to help to provide you with the best possible healthcare.

What information do we hold and how is this stored?

NHS health care records may be electronic, on paper or a mixture of both, and we use a combination of working practices and technology to ensure that your information is kept confidential and secure. 

This practice keeps data on you relating to who you are, where you live, what you do, your family, possibly your friends, your employers, your habits, your problems and diagnoses, the reasons you seek help, your appointments, where you are seen and when you are seen, who by, referrals to specialists and other healthcare providers, tests carried out here and in other places, investigations and scans, treatments and outcomes of treatments, your treatment history, the observations and opinions of other healthcare workers, within and without the NHS as well as comments and aide memoires reasonably made by healthcare professionals in this practice who are appropriately involved in your health care.

This information is publicly available on the Information Commissioners Office website

The practice is registered with the Information Commissioners Office (ICO).

For more information about how we process and use your data please look at our specific privacy notices below:

Standard Privacy summary 2021

Eston Surgery privacy notice - COVID-19

Eston Surgery privacy notice - direct care

Eston Surgery privacy notice - emergency care

Eston Surgery privacy notice - public health

Eston Surgery privacy notice - safeguarding

Eston Surgery privacy notice - SCR summary care record

Eston surgery privacy notice - screening campaigns

Eston Surgery privacy notice - commissioning care

Eston Surgery privacy notice - NHS digital

Eston Surgery privacy notice - payments

Eston surgery privacy notice - CQC care quality commission

The Eston Surgery - Additional privacy information notice

The Eston Surgery privacy notice - CCTV

The Eston Surgery Data protection policy

All SARS (subject access requests) should be made to Claire Hutchinson, Practice Manager.  Where SARs are made by 3rd parties on behalf of the data subject, please note that the information will be provided directly to the data subject and not the 3rd party requestor.

Objections / Complaints

Should you have any concerns about how your information is managed at the surgery, please contact Claire Hutchinson our Practice Manager and our named Data Protection Officer.

We also have an external Lead for support and guidance from our CCG nominated Data Protection Officer.Liane Cotterill, Senior Governance Manager & Data Protection Officer.North of England Commissioning Support, Teesdale House, Westpoint Road, Thornaby, Stockton-On-Tees, TS17 6BL  Tel: 01642 745042

If you are still unhappy following a review by the practice, or our local lead, you can then complain to the Information Commissioners Office (ICO) via their website , , telephone: 0303 123 1113 (local rate) or 01625 545 745.

If you are happy for your data to be extracted and used for the purposes described in this privacy notice then you do not need to do anything.  If you have any concerns about how your data is shared then please contact the practice manager.